About us
About Covee Private.
Covee Private is a financial platform for funding your account, sending and receiving money between members, and withdrawing through supported payment methods.
Who we are
Covee Private is a members-only platform for managing and moving money. Membership is by application, and our team reviews each application. Once approved, you can add money to your account, send money to other members using their Account ID, receive money from other members and request withdrawals to supported payment methods.
Our mission
To make moving money between members simple and clear, with every balance explained, every request recorded and a real person available to help.
Values
What we value
Clarity
Plain language, a reference for every transaction and a clear status for every request.
Discretion
Your information is used only to run your account and is never sold.
Care
Sensitive requests are reviewed by people before they are completed.
Accountability
Every staff action on an account is recorded in an audit log.
Approach
How Covee Private works
Covee Private has three separate steps.
Adding money: you fund your account through the options shown on your Add money page. Your balance increases once the payment is confirmed.
Internal transfers: you send money to another member using their Covee Private Account ID. The money moves between Covee Private accounts straight away. Internal transfers do not go to outside bank accounts.
Withdrawals: you request a payout by bank transfer, PayPal, Cash App or Zelle. The amount is held in your account while our team reviews the request. It is then paid out, or released back to your balance.
Service
Our approach to service
Service means being reachable and being straightforward. You can chat with our team from any page, we explain decisions in plain terms, and we will never ask for your password or verification codes.
Good to know
How your account works
Covee Private is not a bank. Your Covee Private balance is a record kept by the platform. Your Account ID identifies your account for transfers between members. It is not a bank account number or routing number, so it cannot receive ordinary bank transfers. See our terms of service and privacy policy for full details.